Privacy Policy

EAN — Express Auto Network (“EAN”, “we”, “us” or “our”) operates the website eanmiami.com (the “Site”) and provides vehicle sourcing, sales, restoration, customization and maintenance services for car enthusiasts from our location at 10365 SW 187th St, Cutler Bay, Florida, serving South Florida.

This Privacy Policy explains what personal information we collect through the Site, how we use it, who we share it with, and the choices you have. By using the Site or submitting a request through our forms, you agree to this Policy.

1. Information we collect

Information you give us

• Contact and request details. When you use our “Start the Conversation” form, we collect your name, phone number, email address, the vehicle or service you are looking for, and any additional details you choose to share.
• Direct communications. If you contact us by email (office@eanmiami.com), WhatsApp, Instagram or phone, we receive the information you include in those messages.
• Transaction information. If you move forward with a vehicle purchase, sourcing request, restoration or service work, we may collect the additional information needed to prepare quotes, agreements, title and registration paperwork, as required by Florida law.

Information collected automatically

• Usage data. Like most websites, our hosting provider may log basic technical data such as IP address, browser type, pages visited and timestamps, used for security and site operation.
• Analytics. If we enable Google Analytics or Google Tag Manager, those services may collect information about how you use the Site through cookies. See our Cookie Policy for details.

2. How we use your information

• To respond to your inquiry and help you find, buy, restore, customize or maintain a vehicle.
• To prepare quotes, agreements and paperwork related to our services.
• To communicate with you about your request by phone, email or WhatsApp, as you prefer.
• To operate, secure and improve the Site.
• To measure conversions and marketing performance once analytics tools are enabled.
• To comply with legal obligations that apply to motor vehicle dealers in Florida.

We do not sell your personal information, and we do not send unrelated marketing to the details you submit through the form.

3. Who we share it with

• Form processing. Our contact form is delivered to our inbox through FormSubmit, a third-party form processing service that transmits your submission to office@eanmiami.com.
• Service providers. Hosting, analytics and communication providers that help us operate the Site and respond to you, under obligations to protect your data.
• Business partners. Where a service you request requires it (for example, parts suppliers, transport, financing or titling agencies), we share only what is necessary to complete that service.
• Legal requirements. When required by law, court order or to protect our rights, customers or the public.

4. How long we keep it

We keep inquiry information for as long as needed to handle your request and for a reasonable period afterwards. Records connected to a vehicle transaction are kept for the period required by Florida motor vehicle and tax regulations.

5. Your choices and rights

• You may ask us to access, correct or delete the personal information we hold about you.
• You may ask us to stop contacting you at any time.
• If you are a resident of a state with specific privacy rights, we will honor the rights that apply to you under that law.

To exercise any of these options, email us at office@eanmiami.com.

6. Security

We use reasonable technical and organizational measures to protect your information, including serving the Site over HTTPS. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

7. Children

The Site is intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a minor has provided us information, contact us and we will delete it.

8. Third-party links

The Site links to third-party platforms such as Instagram and WhatsApp. Their privacy practices are governed by their own policies, which we encourage you to review.

9. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date at the top shows the latest revision. Material changes will be posted on this page.

10. Contact us

EAN — Express Auto Network
10365 SW 187th St, Cutler Bay, FL
office@eanmiami.com